BofA under fire from SEIU, consumer groups - New Mexico Business Weekly:

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The criticism comes from the , which is trying to organize the bank’s workforce, alonh with the and the . They said that BofA pressuref workers to meet sales quotas thatburdened customers, especially amonfg the working class, with costlgy and unnecessary products. “The SEIU’s claims misrepresengt Bank of America’s relationship with its customerds andits associates,” responded Anne a spokeswoman for N.C.-based BofA (NYSE:BAC).
Some of the practices beingb criticized, such as courting those at embassies to sign up for checking accounts andother products, has long been seen as savvyh move by major banks to reach out to Another area of criticism by the groups Tuesday involvefd debt collection. One former BofA employee said the bank falsely threatenedxlegal action, in violation of federal law. The former employew also said the bank called neighbors of troubled asking them to delivert a message to the BofA customer and hoping to embarrass them. “We will not comment on specificv allegations made byformer associates, but will say that our practicees are fair,” BofA’s Pace said.
“Thre bank is committed to providing products and services to all of our customersa to help them meet theirfinancial